CANCELLATION POLICY
Please be advised that cancellations made up to [48 hours] before a scheduled appointment via [email, text, phone call] will be processed without a penalty.
Cancellations made [48 hours] or less before an appointment will be subject to a charge of [half of the service rate]. This includes appointments where our service provider is unable to access the property, is turned away, or the client is a no-show.
If Three Pillars Development cancels an appointment with less than [48 hours notice], a new appointment will be scheduled without penalty to the client, subject to availability.
Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment less than [24 hours] before it is scheduled to take place, you will be subject to a rebooking charge of $75.00.
AVOIDING CANCELLATION FEES
To avoid a cancellation fee, please provide cancellation or rescheduling notice at least [24 hours] prior to your appointment.
You can cancel or reschedule an appointment by emailing us at sales@threepillarsdev.com or calling our office at (416)300-6500.